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Frequently Asked Questions


Where do I find my nine-digit Penn State ID number?

Your student ID number is included in all letters you receive from Penn State's Undergraduate Admissions Office. Please visit your MyPennState account to view your offer of admission and find your ID number. Your nine-digit Penn State ID number begins with a nine (9).

How do I access the ALEKS Math Assessment?

The ALEKS Math Assessment is accessed through your LionPATH Student Center. To access your LionPATH Student Center, you'll need your Penn State Account user id and password. It is a combination of letters and numbers: abc5123. If you need to update your account or reset your password, please visit accounts.psu.edu.

If you have accepted your offer of admission (paid your deposit)  and still are having trouble, please contact Student Orientation and Transition programs (814-865-4178) or  ALEKS Support (714-619-7090) for assistance.

I’m participating in LEAP at University Park, when will I schedule my fall courses?

Students participating in the Learning Edge Academic Program (LEAP) will enroll in their summer courses when they commit to the LEAP program. Fall course scheduling will occur when you attend New Student Orientation and meet with an academic adviser. If your LionPATH student center says that your enrollment appointment begins before your NSO program, that simply means that you are ready to schedule your fall courses during NSO. You can learn more about LEAP here. 

How can I get special accommodations during my orientation program at Penn State?

All sessions and events at NSO are disability accessible. Some sessions take place in large auditoriums and require walking some distance between campus locations. If you anticipate needing any type of accommodation you will have the opportunity to include this information when you (or your student) make a reservation for NSO through the NSO Tasklist. If you have any further questions about the physical access provided, please contact us at 814-865-4178 at least two weeks before your orientation program.

Parents or guests needing additional help should plan to bring along a family member or friend to assist them, as we don’t have staff available for this purpose.

Note: If you were admitted late to Penn State or recently changed your NSO date and, therefore, cannot contact our office two weeks in advance of your program, please contact us immediately to see if arrangements for special accommodations can be made.

To receive consideration for reasonable accommodations after attending one of our programs, you must contact the Student Disability Resources office, participate in an intake interview, and provide documentation. To view one student's experience with the Student Disability Resources office, please follow this link on YouTube.

I deferred my admission to Penn State? Do I have to attend orientation?

Yes. If you are a student who deferred their admission from a previous semester, you are required to complete orientation again, even if you completed any or all of orientation for your previous admit semester. Orientation will provide new students and their families with the latest updates relevant to the upcoming semester and set them up for a successful start. It’s also a necessity from a process-side of things, as students who defer are reset back to a paid status and move through our system to be matriculated and term activated (i.e. the process by which you become able to schedule classes and gain access to many Penn State systems).